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Do you guarantee the cleaning quality?

Quality Control in business today is a company-wide approach. Our Quality Control System doesn’t only cover the quality of the cleaning services we provide but also the quality of our business processes.

The Quality Assurance System we have in place results in absolutely no gaps for long-term quality issues to occur. It guarantees that CleanService’s quality standards and OH&S standards are always applied. These standards are continuously reviewed to improve the service. We use a number of tools to provide our assurance of the cleaning quality, including routine quality control site inspections.

Site inspection frequency varies depending on a number of factors including your cleaners' performance at other premises and the outcome of previous inspections for your premises. These inspections usually start right after a cleaning visit ends. A scoring system is used in these inspections and if a cleaning visit is found not to meet our standards, we repeat it at no extra cost.
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